CDW - Once a greatly focused company... becoming lost and distracted. - Network Engineer CDW Employee Review

3.0
Jan 29, 2009
Recommend
CEO approval
Business Outlook

Pros

A large company with lots going on. While declining, there are many very good people who work at all levels of the company, and some chance for movement. I say some, because its superficial. The technology available to work with and implement is cutting edge, and access to resources is second to none. But all that is on the decline.

Cons

The company has become disjointed. Many layers of non functional and micromanaging middle tiers that provide no value to customers. Customers have stopped being the focus of the company, while arbitrary directives are now the way of life. Solid and progressive management who focused on what was important - our customers and our quality of service delivery have quit and moved on. This leaves CDW with a branch of business that they have no idea how to properly execute. They are aggressively trying to short change service delivery, and turn it into just cost center to support their licensing goals. Not being a nimble company by any means, the downturn in the economy have caused benefits to be stripped to the bone (no 401K matching, the re-defining of bonuses, etc...). And the oppressive pressure from up above has translated to highly skilled and well paid employees being micromanaged and baby sat by people who have no interest in keeping a workforce productive and happy, but just demanding some arbitrary % on a report.

Explore other reviews about CDW

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good exposure to enterprise systems and tools, supportive team environment, opportunities to learn and grow, collaborative culture, flexible work environment

Cons

Limited ownership in some projects, slower career progression, processes can be bureaucratic at times, communication gaps between teams occasionally

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

See reviews by: Helpful|Rating|Date|All