In my first year - Account Manager CDW Employee Review

4.0
Jul 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Plenty of training Casual and fun environment Clear expectations Plenty of chance for income, for those who work hard and work smart Progressive goals Plenty of contacts and resources to sell are provided (i.e. product specialists) Great relationship with vendor partners

Cons

Some employees who are short sited, closed minded or frustrated easily, are a negative influence on new sales staff. The company is not without its flaws...but it's easily one of the most enjoyable places to work that I have known. Maybe a little too much focus on the "more calls=more sales" mentality. I get that by getting new Account Managers to make more calls, it builds a strong work ethic and can expose new sales ops and expose lazy AM's, but there should be extra focus on the quality of calls. A little more technical training early on would help overcome new AM's who are nervous about in depth IT conversations.

Explore other reviews about CDW

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good exposure to enterprise systems and tools, supportive team environment, opportunities to learn and grow, collaborative culture, flexible work environment

Cons

Limited ownership in some projects, slower career progression, processes can be bureaucratic at times, communication gaps between teams occasionally

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life flexibility Working remotely

Cons

This company has changed and not for the better. I started working here under Edwardson and was blessed to experience Tom Richards. When the new CEO C.L took over the company started cutting back on perks and implementing layoffs. This last one seemed so cold and tone deaf. It definitely left a bad taste. I'm blessed to still be here but I am actively looking at other opportunities. It is so sad what is becoming of this place

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