Avoid this place. Berbee was great. CDW as an Advanced Technology Company is poorly run. - Network Engineer CDW Employee Review

1.0
Aug 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Very talented people work here. That is starting to change as people jump off this sinking ship.

Cons

Management doesn't care about its employees anymore. Treat people badly, micromanage, etc. I came from Berbee. What a great organization. Berbee had the values of "we trust and support the individuals judgement." CDW doesn't care. They don't trust and support anyone anymore. Alot of my clients loved Berbee and were happy with us most of them had never dealt with CDW and the ones that tried went somewhere else. CDW raised prices and isn't even competitive. But like everything after CDW took over cooperation, morale and quality have declined quickly. Engineers who are happy do great work and create loyal customers. CDW has killed that. Engineers aren't happy. Management is more interested in numbers and pushing people for maximum productivity. If you aren't billing they aren't happy. Management rarely meets with employees and if they do its counter productive, implementing new policies and procedures instead of leaving us alone to do our jobs. Now they micromanage, demand constant updates, and tell engineers how, when and what they will do for a client. Instead of letting engineers decide on the best path to conduct an install or resolve a problem or do an upgrade sales and management tell us what we are to do. Sales seems to be driving the engineering force, best practices for the most part are ignored when dollars are questions. Recommendations by engineers are ignored by sales if they can make more money. Benefits are gone. They have the horrible benefits for an advanced technology company and they aren't even close to being competitive to others in this economy. i suppose next year the consulting bonus will be gone. Although its hard to make bonus now since they micromanage hours and if a project is undersold by sales they harp and ride you to keep hours down. If you start to go over on hours they pressure you now to do unbillable work. This way the sales numbers look good but the engineers loose their bonus. Growth is a joke too. At Berbee all engineers had the same title and ego's didn't get puffed up and very little in fighting occurred. CDW implemented titles for engineers, senior engineers, architechs, etc. Engineers with the bigger titles have let them go to their heads. Cooperation and team work are out the window making this one of the most miserable places I have ever worked. Senior engineers and architects talk down to others. It doesn't make any diff what the title is, an engineer is an engineer.

Explore other reviews about CDW

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good exposure to enterprise systems and tools, supportive team environment, opportunities to learn and grow, collaborative culture, flexible work environment

Cons

Limited ownership in some projects, slower career progression, processes can be bureaucratic at times, communication gaps between teams occasionally

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

See reviews by: Helpful|Rating|Date|All