CDW.. advanced technology ... oops I did it again... we screwed up an attempt at high end customized services. - Network Voice Engineer CDW Employee Review

2.0
Oct 27, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a job, pay is not bad, can work at home, engineering talent (getting thinner by the day), reminiscing about the Berbee days.

Cons

1) Association to CDW 2) Sales Integration -- We are redoing the sales integration again. The previous attempts were failures. Its been over 2 years and it is still not right. 3) Focus on product over professional services --- Focus is on hardware with a gp of under 10%, while services render over 40%. 4) Professional Services given away for free -- hard to hit your bonus when your goals on revenue compared to your salary, and ur hourly rate keeps going down down down, so your sales person can get on that sales person cruise.. then your sales person will get hit with paying all the taxes for their trip. 5) Legacy CDW Failure to Perform -- Products are never in stock, and prices are higher than the competition. It is completely embarassing to be on-site with a customer and them cancelling orders with CDW because we are not competitive and we do not have anything in stock. 6) Retirement Plan -- No Pension. No 401k match ever. The closest we ever get is a profit sharing plan. So any retirement funding is 100% optional. What profit are we going to have since we are owned by Private equity. 7) Benefits -- Health insurance is expensive. For a professional services company, we should have bettter. Especially since we are self-insured an many of us are low risk.. you know 18-24 year olds. How can the telco's who have many 55+ men, have better rates than us. 8) Respect -- Could we get a little respect here. We are traveling away from our families to make you money and could you maybe trust the employee?

Explore other reviews about CDW

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay overall is good compared to others.

Cons

Benefits aren't as good as previous companies

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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