If it’s good, it’s great. If it’s bad, get out. - Account Representative CDW Employee Review

2.0
Mar 23, 2022
Recommend
CEO approval
Business Outlook

Pros

CDW as a corporation is great employer. Selling there, you do ethical work you can be proud of (which isn’t always true for sales careers), and corporate treats their employees well. Although, that is all succumbent on the people you work with also being great. Best outcome: you have a good boss and a good book of business. It’s a fun job that still has its challenges to keep things interesting. You develop relationships with your customers and over time can start making hand over fist while often simultaneously doing less work - both in levels of hours and frustration.

Cons

CDW has a very high turnover rate with new sales reps, but also a very large number of employees who spend their entire working career with the company. This is because it is a very sink or swim environment. And unfortunately, sinking at cdw often is not at the fault of the one sinking. Worst outcome: you have a bad boss and a bad book of business. It’s a tiresome and incredibly frustrating job. You put in loads of work and see next to no reward. If your customers have no money, you can’t sell what they can’t spend. If you have a bad boss on top of that, they will not care to give you better accounts and you’re stuck in a rut where you have to work twice as hard just to stay afloat. It does not help when the leadership system is heavily based on publicizing sales numbers, putting you to shame day after day. On your first day, you might hear what is said fairly frequently at cdw “it’s either the easiest 6 figure job in the world, or the hardest 30k job in the world”. That statement is incredibly accurate.

Explore other reviews about CDW

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay overall is good compared to others.

Cons

Benefits aren't as good as previous companies

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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