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      CDW

      Engaged Employer

      CDW reviews

      Hard experience - Service Operations Advisor CDW Employee Review

      3.0
      Feb 15, 2023
      Service operations advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very family oriented, flexible schedule, Christmas bonus, nice company structure.

      Cons

      Training is rough. Gives testing simulations monthly which is unnerving considering the volume of work. Little room for human mistakes. Expectations to be perfect is stressful. Makes you feel like you could be fired at any time. Pay is decent until you realize this is like 3 jobs in one. The pay could definitely be higher. Great benefits.

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      3.0
      Jul 6, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You have the ability to sell full stack solutions, services and software.

      Cons

      I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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