Not understanding - Account Manager CDW Employee Review

2.0
Dec 16, 2010
Recommend
CEO approval
Business Outlook

Pros

For me it was the location, the pay was okay, the benefits were good. Did have a lot of company sponsored lunches.

Cons

I was hurt within my first six months with the company, both times requiring surgery with time off totaling about 7 weeks. One from a car accident and another from exercising in which I tore up my knee. I was fired for missing to much time off (for rehab appointments for my knee) in the first year. I was put in a position of either attend my rehab appointments and walk normal and lose my job or miss them be forever handicapped and still have a job. What was I to do? Mind you when I started there we was told if you find and account and no one was working it it was your account and no one else can call on it. In my first 2 months there I found great amount of accounts that AM's were not working on the state level worth potentially 10's of millions of dollars (I will withhold the state but lets say its in the top 3 largest states) and my whole book of business was taken from my without being given any new accounts...I had to start all over from scratch while steady having to hit sales goal of my counterparts who have 3 months of research under their belts at the time... You be the judge!

Explore other reviews about CDW

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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