Decent pay, bad culture - Logistics Coordinator CHEP Employee Review

1.0
Nov 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Salary and bonuses are competitive and bonuses are sometimes increased Vacation time is generous compared with most companies CHEP has a great position within its market and lots of growth potential Company is small enough that individual action can have a great effect

Cons

"Drink the koolaid" type of culture Hours can be very long as many processes are manual and outdated Too many managers and directors and too few people that can actually get work done or improve processes - talent is draining out of the company Politics drive almost all decisions and unqualified people are promoted which has had direct results on performance President openly talks about personal friendships with Directors and Senior Directors that happen to get promoted again and again The company promotes itself as customer-centric but in practice customers usually come last - cost is first Logistics can be very stressful and contentious and leaders do more to exacerbate tensions rather than easing them Moving up in any company can be very political, but CHEP takes this further than any other company I've worked for. It feels like the whole experience is a game played against other employees.

Explore other reviews about CHEP

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Provided unlimited safety equipment, ie gloves, ear plugs etc and new boots every year. They have a good benefits package with good health insurance. They work with you when situations come up. They'll give you opportunities for advancement. They literally bend over backwards for you. If you can't make it there, you need to do a little self reflection.

Cons

The only one I can think of is what happened to us. They'll sell out to a 3rd party company and your out of a job.

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CHEP Response
2mo
Safety is at the heart of everything we do, thank you for highlighting it. Creating a workplace where everyone feels safe, valued and supported remains one of our strongest commitments. We’re grateful for your contributions during your time here.
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing people, and benefits. I’ve had some really strong leaders at this company that have helped me grow. This is a fast paced environment.

Cons

High level leadership sometimes does not communicate the long term vision well. Getting pulled in different directions.

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