What a toxic mess - Anonymous employee CHG Healthcare Employee Review

2.0
Oct 1, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Offices are nice with amenities such as on site health clinics.

Cons

Irresponsible capitalism, constant focus on results, growth, and profit, and a lessening priority of putting people first has led CHG's core values to be a shell of what they were before. This has then allowed right wing values to move in and make a toxic culture. When the pandemic started, CHG was in a perfect spot to help support healthcare workers with more than just a few meals delivered. The company could have easily donated PPE or partner with client organizations to figure out innovative staffing solutions. Instead, we just continued on our way and hoped our nursing business would save us because so many nurses were quitting. Again, we were just waiting to profit off the problem instead of looking to solve it. As a healthcare supporting company, CHG could have also used its massive facilities as a testing/vaccination site. But CHG was too worried about getting "political" instead of treating it like a public health emergency. Yes, employees were allowed to work remotely, but that was mainly due to public pressure and not really a belief that it would be beneficial. It was always seen as a temporary option instead of full time solution. CHG leaders also had a chance to implement a vaccine mandate earlier this summer, but didn't want to make unvaccinated individuals "feel bad." The cowardice and catering to right win ideals backfired this week when a vaccine mandate was announced--which was only because the Biden Administration forced the company's hand. Company blog comments have turned into right wing misinformation threads like ones you would find on Facebook. And yet, no efforts have been made to provide a warning on comments or have them removed. The comments have become more brazen about unvaccinated employees standing their ground and taking actions into their own hands. These comments are alienating and unsafe. But CHG doesn't want to get rid of them as they are too afraid of the mob and aren't willing to stand up to them. However, this isn't just with COVID. Diversity and inclusion programs are watered down and have no purpose. . There are no goals to increase representation among certain groups. No goals to have more diverse leaders in senior levels of the company. Instead, conversation starters with your team are sent out so you discuss your favorite gay TV character. This lessens the chance marginalized employees feel safe and supported in their careers due to how there doesn't seem to a purpose or a plan to grow in the company. If you are looking for a career with a progressive, innovative, and supportive culture, this is not the place.

avatar
CHG Healthcare Response
4y
Thanks for taking the time to share this review. Like many companies, CHG was hit hard by the pandemic and business dropped off significantly. Thanks to the hard work and shared sacrifice of our people, we were able to save jobs in the short term and build for growth in the future. During these tough times, our Making a Difference Foundation was not only able to assist our own people who were impacted by the pandemic but health systems as well. Though we've (hopefully) made it through the toughest part of the pandemic, there are still hard things ahead of us. It wasn't easy an easy choice to require all employees to be vaccinated to work in our office or come to in-person events, but we feel it's the right thing to do to slow the spread of the virus and keep our people and communities safe. Some people disagree with this approach -- and that's okay. We're providing forums for employees to ask questions and share their concerns. But, ultimately, it's a personal choice and people can continue to work from home if they remain unvaccinated. Improving our DEI efforts is also a big undertaking but we're making great progress. We're fostering conversations to improve understanding and implementing programs and policies make CHG more diverse and fair for everyone. We're looking to share our plans for 2022 with all our people in the near future, so keep an eye out!

Explore other reviews about CHG Healthcare

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

CHG sincerely cares about people. I love working here and feel that my leaders always have my back. I'm also proud of the positive difference we're making in the world. In addition to supporting the healthcare system, we help send medical providers on mission trips around the world.

Cons

Not much to mention here. Wish we had more sabbaticals offered. Better 401(k) match would be appreciated, as well.

avatar
CHG Healthcare Response
1mo
Thank you for your review. We always want our leaders to embody our core value of putting people first, and we’re glad to hear about your positive experience. We invite you to provide more detailed feedback. Your confidentiality is assured via this anonymous link: https://bit.ly/chgfeedback
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home. OK pay. Mostly great people to work with.

Cons

Used to be a company that never laid people off. Now it seems that every month, some group has layoffs. We are being told that AI won't replace any people, yet people are being laid off and not replaced. Promotions from within are rare. VPs are hired from outside the company. Culture has changed. Bad behavior is tolerated if that person gives good results for the bottom line. Leaders can push to have people in other departments demoted or fired. Many leaders only pay lip service to Work/Life balance. I often take my computer with me on my days off so I can jump on and take care of things. I frequently answer emails and phone calls on days off. Lots of pressure to come into the office to work, even if the rest of your team isn't there. Messaging from management is confusing. We are told that CHG is gaining market share in a difficult market and then told that CHG isn't meeting its goals, so raises will be very small and the bonuses won't be that great. But somehow CHG is doing really well. Skip level 1:1 are a waste of time. I've figured out that if I just get whoever I'm talking to talking about their stuff, I don't actually have to say anything. If I do manage to bring up a concern or ask a question, I'm told that I'm making an interesting point, but I don't get any further information or answers. Basically, CHG has become just like any other corporation.

2
avatar
CHG Healthcare Response
2mo
Thank you for sharing your feedback. Your experience at CHG is important to us, and we work hard to ensure you feel our core values in practice. To delve deeper into your concerns and drive positive change, we invite you to share additional feedback anonymously via this link:https://bit.ly/chgfeedback
See reviews by: Helpful|Rating|Date|All