Member services - Member Services CHRISTUS Health Employee Review

1.0
Feb 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is higher than most customer service call centers.

Cons

It is something different on a daily basis. It’s frustrating to talk to members or doctor offices apologizing every other sentence for an incorrect website, error in payments, or claims processing. There have always been issues but management seems to care less and less now. Nothing is being done. Improperly trained new hires which has resulted in high turnover.

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CHRISTUS Health Response
7y
Hello, thank you for reaching out to us. CHRISTUS takes pride in providing excellent and compassionate care to our patients, as well as providing a healthy workplace. We take concerns about our care very seriously, and encourage for concerns to be reported to a supervisor, next level supervisor, or a member of Human Resources department

Explore other reviews about CHRISTUS Health

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I love their mission statement, and most employees and leaders uphold to the standards. I really enjoy working here.

Cons

Currently, we get a 2% raise each year.

3.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful mission statement to extend healing of Jesus Christ. Beautiful people with amazing faith based associates to work with and work for. Awesome director within my department.

Cons

Senior leaders (above director level) were hostile. Dreaded coming into the office. Loved my co-workers at director and below level, however.

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