Work-Life Balance Needs Improvement - Customer Success Representative CITY HOME Employee Review

2.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great remote opportunity doing meaningful work to assist customers.

Cons

Unrealistic expectations for performance numbers with the amount of different roles they essentially have you playing in this role. It was more sales driven and very little importance placed on actually meeting customer needs.

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CITY HOME Response
2y
Thank you for your valuable feedback. This year, we implemented a Leadership Success Model that includes innovative training from which we are seeing already very good results.

Explore other reviews about CITY HOME

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

They have a good work schedule

Cons

At this time I have seen no cons

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