Poor growth opportunities - Medical Scribe CITYMD Employee Review

2.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

CityMD is a great transition job -- if you're going into the medical field, or if you're planning on furthering yourself outside of this company, then this is the right place for you. Schedules are flexible, which allows employees to go to school and work at the same time. It also pays well if you consider it an entry level position and not a career. Dr. Park is another shining star; I can say no ill about him. He is genuine in his care for people, whether they are patients, employees, or strangers on the street. He truly has a passion for helping others, and he is always the hardest working person in the room.

Cons

There is a lot to be said about CityMD. It markets itself as a people-first company (patients and employees), and it truly started out as one. It, however, has grown too fast to adhere to that lofty goal, and more often than not, its employees end up on the short end of the stick. The HR department is a joke, and 9 out of 10 questions/concerns you send to the corporate office will be flat out ignored. They won't pay you extra if you stay 14 minutes late. Lazy employees and lazy managers somehow are never corrected, and it falls on the hard working employees to pick up the slack. CityMD has many sites in many different areas of NY, yet they often hire people that live minutes away from one site to work 1.5 hours away at another site. There are an inordinate amount of employees that live within 5 minutes of one site, yet are forced to commute to a site over an hour away. Transferring sites is almost impossible for a new hire, as it is based upon seniority, and the only time you are notified of an available position is when a new site is open. If an older site loses someone, they will hire a new employee (likely someone that lives two boroughs away) rather than take a transfer from another site. While CityMD markets itself as a company with room to grow, there is very little upward mobility. Once you become a senior in your position, the only place up is to either move to a managerial position (which many do not want to do [also based upon availability]) or a training position (which many do not want to do [also based upon availability {and the requirements for training are very different from the requirements for working in the actual position}]). If you do decide to go the managerial route, you are forced to work many hours with poor compensation. CityMD also often hires incompetent outsiders to be managers rather than promote internally, which brings me to my next point. Which managers and which doctors you work with governs your experience at CityMD. Managers have a ridiculous amount of control over what goes on at their site. If you want to transfer to another site that is closer to your home and that site wants you to transfer and needs to fill a position, you had better pray that you're in your manager's good graces. I know of a handful of cases where a manager has blocked a transfer request for no reason. Or they will block it because they "cannot afford to lose you." Or for a whole host of reasons that should have no bearing on you. That is just one of the many ways a manager can ruin your CityMD experience. They can be bitter, create a hostile work environment, be lazy and incompetent, and they will likely keep their jobs for a very long time. Doctors, also, can dictate the atmosphere of the entire site. If they are happy and kind, everyone else will be relatively happy. If they are the patronizing, condescending, aloof, incompetent Prima Donnas that some doctors are, their staff will be miserable.

Explore other reviews about CITYMD

5.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff, friendly environment, lots to learn

Cons

Sometimes management would take things personally

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- moderate work load - flexible schedule mostly

Cons

there can be a weird dynamic between scribes and x-ray techs. some scribes feel that because there aren’t x-rays the entire shift that “all you have to do is x-rays” while they have a much heavier workflow, there tends to be a jealous dynamic and some will make you feel that you’re undeserving because they assume that your job is so simple. Now CityMD needs to do better, maybe open up strictly imaging facilities for technologists or do something about the work dynamic. Also, it shouldn’t be in an x-ray technologists work duties to have to room patients and take vitals, that just seems to be a very easy way to get techs to do 2 separate jobs for the same low pay. and they are non-negotiable when it comes to the pay. they will give you the minimum regardless. it’s not terrible pay but depending on your location it is a very hostile environment. They will make you feel guilty when your job (which is taking x-rays) isn’t super busy for the day. they will try to make you feel that you should be helping others do their job. i’m sorry, but if i’m backed up on x-rays one day can a scribe come in and “start my patient?” NO. It’s just very unfortunate.

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