Nothing CLEAR about it - Client Marketing CLEAResult Employee Review

Heed my warning if you are considering spending any amount of time at this organization. On the whole, this is the worst place I have worked at in my career. The client marketing department is a bloated, dysfunctional corporate in-house division of about 90 people masquerading as some kind of nimble, dynamic agency. Do yourself a favor and look elsewhere for employment if you are considering a job here because you'll be going into a situation that will zap your energy and optimism. – Clueless and/or complacent senior staff who have been in their roles for far too long that should move on or be replaced - they do not understand how to connect with or lead a marketing team like this, and are more concerned with optics around executives rather than solving the problems they have allowed to fester over the course of their tenure. This group is effectively a tight clique that protects each other and excuses unprofessional behavior at the expense of the rest of the staff, so good luck making any meaningful headway on feedback. Speaking up about problems was met with disdain, effectively being told to stay in your lane, or the classic "this is just how we do things". Seemingly, any kind of constructive criticism was ultimately ignored for fear it'd upset the apple cart, or more plainly – perceived as a threat to hold senior leadership accountable for their terrible decision making due to lack of foresight and impulsive nature. – Total operational chaos day in, day out. Nothing improved while I was there and in fact got worse. Each problem that the department faced was debated in a vacuum by this clique without engaging the very employees who were most affected. This resulted in haphazardly implemented, over-engineered processes and changes that made matters worse and more time consuming rather than simple, effective solutions that got to the root of things. This only reinforced the perception that senior leaders were disconnected and disengaged from the core team. – Constant errors and mistakes due to these overly complicated processes coupled with a combination of incompetent, insufficient, or untrained staff in key roles. Layer on the fact that there is a revolving door of numerous contractors that are largely just warm bodies to throw at client tasks as this place can't retain good talent for very long or they inexplicably let them go. Since a large portion of the staff have either checked out or don't have a grasp for their role, prepare to work harder and longer to fill in the gaps. – Soulless, painfully boring, dry industry (which basically requires a previous career in utilities to understand it) that is serviced with equally soulless, cookie cutter marketing campaigns and materials. This company also touts "proprietary solutions" for clients that are the most barebones, unreliable garbage products imaginable, all supported by unintelligible outsourced employees. Rather than taking a hard look at this, they bandaid the problem, shift blame, and gaslight teams into thinking it's not a big deal all while promising future enhancements for months on end which never arrive. – Incubator of "anti-culture" - for almost all meetings, no one has cameras on during calls - multiple people you'll meet with regularly for months or years are only known by their profile picture or their initials in the Teams icon. It's obvious that the majority of staff are disinterested in the job (can't blame them), and there is a heavy negative vibe in almost all interactions. It was common place for coworkers to express feelings of anxiety, burnout, and cases of being ambushed or gaslighted by senior staff for issues they did not create. Unpleasant personalities and misemployed people are responsible for fostering this dreadful environment.