AVOID - Customer Service Representative CLEAResult Employee Review

Great company with great benefits! Employees are knowledgeable and professional. Leadership continues to improve on transparency

Company is making some major changes to improve

I have worked in CLR for 4 years as contractor and my experience was very positive , I have joined as a FTE with the expectation of contributing in a collaborative and respectful environment. Unfortunately, my experience was different. After raising concerns with leadership and HR regarding my work environment and management practices, I submitted a formal written complaint requesting that the company investigate whether company policies on fair treatment and non-retaliation had been followed. Following the submission of my complaint, I did not receive a response or acknowledgment from HR regarding whether an investigation would be initiated. Throughout my experience, I felt that I was subjected to frequent criticism, repeated rework, inconsistent expectations, and a lack of psychological safety. From my perspective, these issues made it difficult to perform my job effectively and created a hostile work environment from my manager theres no co-oparation. All my fellow collogues also shared the same experience . Unfortunately no actions has been taken

I have spent good 4 years with collaborative people in high pace agile environment and delivered more than 40 projects .I have received Lot of opportunity for learning and growth.