OK but stuffy culture - Anonymous employee CNA Employee Review

2.0
Dec 24, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation and benefits (other than the insurance, ironically). Work life balance is improving but also highly dependent on the leadership of your team (which can vary significantly even within departments)

Cons

Culture is one in which game-playing is valued more than talent/hard-work. Most people I worked with seemed to lack interest and motivation.

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5.0
Jun 30, 2026
Recommend
CEO approval
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Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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