It is a good place to work if you don't get caught up in one of their many layoffs or re-orgs. - Director CNA Employee Review

2.0
Mar 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Depending on business area you will be able to gain expertise in your area and have exposure to other areas through project and team assignments. Stronger areas are specialty underwriting and claim for leadership. Major defecits in Human Resources which is a revolving door in the past 6 months and IT which seems to lack Sr. level support and ability to execute since the mass layoff in 2010.

Cons

This place is steeped in red tape and VERY risk adverse. Not cutting edge in anything and seems to follow around what competitors are doing rather than forge its own road. Financials have been a problem over the years, and the major stock holder Lowes is rumored to be less than pleased regarding financial performance. Improvement happens but often too slowly.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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