Pros
One of the few commercial insurance companies in Chicago with some pockets of excellent leadership and talent, especially in the P&C claims department. The parent company has consistently supported the organization.
Cons
Overall management and leadership are inconsistent and largely ineffective in delivering a business model that is viewed as first in their "chosen" marketplace. The "chosen" marketplace is likewise inconsistent. IT systems, required to effectively run a large P&C insurance operation are limited and make high performance difficult to deliver and measure. inadequate systems and lackluster management performance result in passing the buck, assigning blame, backstabbing and inconsistent performance reviews that make for an uncomfortable work environment.