Property & Casualty focused only - Account Manager CNA Employee Review

2.0
Jun 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Good employee benefits, Health & Welfare, 401k matching contributions, etc... Downtown Chicago office located within walking distance from both CTA and Metra trains.

Cons

CNA today is only focused on the Property & Casualty commercial underwriting market. (It used to have a more diversified product portfolio that offered different areas of career growth and development.) Now, all other product lines are being sold or being placed into "run-off". And there is no concern for any impact to your career or employment status. New CEO is a former Chubb executive, therefore, all business focus is to compete in the P&C marketplace with growth, revenue, and profitability. Managers lend you no support or career development if you are employed in any capacity outside of this company focus.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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