Overall experience could be improved - Somebody CNA Employee Review

3.0
Jul 26, 2012
Recommend
CEO approval
Business Outlook

Pros

The salary and benefits are competitive. The company is in growth mode and continually looking for ways to win in the marketplace.

Cons

Upper management is so focused on growing the bottom line and implementing their strategy of becoming a sales-driven culture that they continually lose sight of the needs of employees. Management pays lip-service to caring about a "work-life balance", but their actions show otherwise. Morale continues to decline. Employees take an employee survey annually, but the employees don't take it seriously because there is no evidence that upper management takes it seriously.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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