A lot of turnover, a lot of change - Underwriter CNA Employee Review

3.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Upper management is extremely accessible. Product leaders are there to help and take advice. Underwriters Can work closely with top leaders at the company

Cons

Frequent turnover and dishonesty about job roles. Mid level managers are not well trained and some manager roles seem redundant. Sales role disguised as a technical underwriting role. Pay is low for amount of work you end up taking over from others due to frequent turnover

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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