Good old boy culture . . - Anonymous employee CNA Employee Review

2.0
Jan 6, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salaries. Understands the business of insurance.

Cons

Very conservative company and one that has gone through many business models. Challenging to work within fairly closed network of similarly minded senior and next level managers. Gap in the stated desired culture from what actually is rewarded. Not a place for work-life balance -- seems to be more comfortable with 1950's type of environment.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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