Toxic Culture and Poor Management - Underwriter CNA Employee Review

1.0
Jan 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Some departments have a liberal work from home policy. Not much else positive to speak of.

Cons

I would echo much of the negative commentary found on this site, however I found "A Wonderful Company Gone Bad" (11/9/19) "Used to be a great place to work, very toxic since 2018" (10/15/19), and "Low Performers Paradise" (8/8/2019) to be very much in line with my own experience. Prior to 2018 this was a nice place to work, but has been overrun by "career politicians" since that time. Many of those in management who had any integrity have been run out, and those that remain cannot be trusted and/or lack accountability. This has made the environment very toxic and morale is terrible among the rank and file. Sadly this is a company without much of an identity. Every 3-4 years new management is brought in to "fix things" which leads to yet another round of mass layoffs. The result is a rudderless ship in a near constant state of realignment and restructuring. This current iteration is an absolutely dysfunctional and chaotic mess. Management is either completely disengaged or so preoccupied with their politicking that they have no idea how to properly evaluate their talent. Poor performers are allowed to linger on provided they keep a low profile, while the doers and achievers become frustrated by the current culture and get driven to the exits. This company is to be avoided.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very helpful. My management team is very laid back in regards to the return to office mandate for underwriters.

Cons

Serious lack of training for new underwriters

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