Dysfunctional culture & Sweatshop - Underwriter CNA Employee Review

1.0
Jul 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Some Coworkers are great to work with.

Cons

Management that verbally abuses and belittles employees. Zero work/life balance. Outdated UW and enterprise systems that frequently suffer outages makes it difficult to do work. Training and onboarding is nonexistent. Management does not have the UW creativity or skill to write business, instead shifting blame onto employees. UW's are expected to produce twice what other carriers expect. This results in constant employee turnover. The same job positions are regularly advertised. Do yourself a favor and stay away....don't say you weren't warned.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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