This used to be a very good place to work, but current senior management has created a toxic environment. - Manager CNA Employee Review

1.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Salaries are somewhat competitive with the marketplace. Work-life balance is encouraged within my business unit even though it is not ultimately realistic. There are very few opportunities for executive positions (AVP and up) versus our insurance peers.

Cons

New management has created a top-down, lead by fear style that has discouraged creativity. Excessive growth is being pushed at the expense of profitability. Leaders with no experience in Specialty lines have been given too much control over this segment. This has been the top-performing segment but many quality employees are turning over as a result of mismanagement by the field.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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