Unnecessary work from office days - Claims Specialist CNA Employee Review

2.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good 401k - Good hours

Cons

- Health benefits are pretty bad for an insurance company - For some reason they "remodeled" their office for return to office, but made it first-come-first-serve seating. No assigned cubicles. This is really stupid to do when you are forcing everyone to come in on specific days, resulting in employees having to work on the floor. - Team leads lack experience, and rely heavily on round tables for claim resolution when one of their members are stuck on a claim. - Unreasonable workload with unreasonable expectations. - They expect all employee to go into the office 1 and a half days a week, even if you live 100+ miles from the office. Yeah, as if a half day is going to be productive when employees have a 5 hour round-trip drive. - Company is run by boomers and heavily implements boomer management techniques. Very outdated styles that is inefficient for the modern workforce.

Explore other reviews about CNA

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and flexibility here

Cons

Negative coworkers in my current group

3.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is great, co worker support, transparency, PTO, Fully remote

Cons

Training is very rough. There is zero formal training & everyone operates their desk differently so you are confused on the correct way to complete your job. Underwriters are expecting too much of their UT & want to be spoiled. There needs to be a strict proocol. The only way to voice concerns is to be completely honest & while it helps, it still doesnt make up for no formal training. You just have to deal with it. Underwriting Technicians are overwhelmed & have too many Underwriters to cover. CNA needs to hire for help. Overwhelmed employees lead to burn out & mental health issues. Underwriters deserve to have their own UT/UA. The workload is ridiculous & causes more mistakes. Somedays you cant even breathe.

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