Pros
The company overall is good as far as raises/advancement and we are always getting bonuses for things as simple as coming to work when we're supposed to and always a yearly Christmas bonus which is nice. After you've been there approximately 1.5 years you get to start going on 4 day trips a year. One of those trips being New York to see a broadway show in the winter. The CEO also sends the employees who've been there 1.5 or more years a gift every year usually being some type of delicious sweets so that is also something good.
Cons
Certain management hasn't really grown up yet and still can act very immature at times. You can't really go to the managers boss because they kind of sweep the problems under the rug so the higher ups don't find out about the real issues going on. Certain ones seem to care more about the dispatchers personal lives and getting them in trouble for out of work problems rather than making sure mistakes aren't being made on the alarms and phone calls. If one of the managers has a problem with you they will let it be known to everyone and ive witnessed before a manager hearing gossip from a dispatcher and going around telling different people in the room. What ever happened to confidentiality?! You can't trust to say anything in the room in fear that you will get fired even if you're just trying to vent your frustrations to make the work place better.