Pros
-Great job to have if you're going to school and need a job that will work with your school schedule -Good Benefits for full time employees -Lots of opportunities for bonuses -You can move up in the company, but only if you're full time and willing to take on extremely long hours & if you are willing to do that, you would have to be considered a favorite, or you would have to know someone who works there to be considered to move up. -They give you a gift every year on your birthday with cards signed by the CEO & the President -You're actually doing something important to assist with helping people in possible emergency situations -You're pretty much independently working on your own at a cubicle in front of a computer, sitting next to other dispatchers doing the same thing -Plenty of opportunities for over-time
Cons
-Pay is pretty low considering the nature of the job -After you work there for a while, if you don't know anyone or if you aren't considered one of the manager's favorites, you will have little chance of moving up in the company -Hope to god that you are not one of the people that they forget about, because if so, you will never receive a uniform or a proper headset as they promise you, once you reach level 4, until you annoy them every day for the rest of your life about it & they finally actually do their job -Too many different levels of upper management to go through, which is why i believe there are many miscommunications and conflicts in general, and why nothing ever gets done unless you badger them about it -They offer an Employee Suggestion box for employees who have great ideas possible for the company, but the suggestions are never taken seriously or are disregarded -The President of the company is a phony and doesn't even know how his own company operates -You work long hours in a room with no windows for security purposes, which is understandable & is a con for me specifically -You have to ask to go to the bathroom/leave the room for productivity purposes, the manager must know where every dispatcher is at all times