Customer Service - Associate Customer Care Representative COUNTRY Financial Employee Review

2.0
Sep 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice work area, mostly nice and professional supervisors. Pay is good for the market.

Cons

The business model is really bad. Their Financial Reps (agents) had VERY high turnover! You would spend your whole day apologizing for customers not being able to reach their rep or fixing reps mistakes. Twice I heard co-workers say something derogatory about other races.

Explore other reviews about COUNTRY Financial

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Team setting and managers care

Cons

Some of the clients are difficult

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Supervisors are kind, great leadership, company continues to move in a good direction, enjoy my coworkers. Great remote opportunity.

Cons

Little to no room for advancement for remote employees

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