Minimal Training /Support - Licensed Customer Service Representative COUNTRY Financial Employee Review

3.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The majority of people in the home office are great to work with. One office specifically in Shorewood, IL was great to work for.

Cons

There is very little training or support when brining in new CSR's. There seemed to be a "sink or swim" atmosphere. The agents are not trained very well in the technology or even some of the policy forms. Also, no upward mobility when working as a CSR with this company unless a sales manager assistant position happens to open up.

Explore other reviews about COUNTRY Financial

5.0
Dec 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great leadership, clear career path

Cons

Can’t think of a single one

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Working Environment. Loved the people.

Cons

Was kept on contract for a very long time.

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