4.0
Jul 10, 2022
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Great experience with customer service handling a personal item people are addicted to. Skills to be gained from having the job. Management always was helpful in solving issues, training, and general support.
Cons
Dealing with unreasonable customers who are extremely emotional about cell phones. Techs are underpaid for the profit these guys are turning. At least if you’re in a busy store. A busy tech makes as much money as the ones at the less busy stores. Seems like repair commission would be reasonable