Helpful and Comfortable - IT Support Specialist CRITICALSTART Employee Review

5.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

They provide excellent hardware for employees and take care of their needs, benefits are good and work environment is great so far, and the people seem to care a lot about the work and their coworkers.

Cons

Its fast paced, not a place to work if you want to go slow.

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CRITICALSTART Response
4y
Thank you so much for leaving this feedback! Critical Start strives to do what right for employees and that includes providing great benefits and an excellent work environment. We are glad you have identified that Critical Start is a fast-paced environment and may not be for everyone. We must remain fast, agile and adaptable to sustain growth long-term and this often requires a certain type of mentality.

Explore other reviews about CRITICALSTART

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Create culture and work life balance.

Cons

A lot of changes need to adapt quickly.

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CRITICALSTART Response
1w
Thank you for sharing your experience! We're glad to hear the culture and work-life balance have been highlights for you, those are things we work hard to protect as we grow. We also hear you on the pace of change; navigating rapid evolution isn't always easy, and we appreciate your adaptability and resilience through it. Your feedback is a helpful reminder to keep supporting our teams through transitions as thoughtfully as possible.
4.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong management Good career growth opportunities

Cons

Lack of organization and documentation Unclear expectations internally and externally Department communication is very siloed

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CRITICALSTART Response
1w
Thank you for your loyalty and for sharing such candid feedback. We're glad to hear that strong management and career growth have been consistent positives in your experience. The concerns around organization, documentation, and cross-departmental communication are valid and ones we're working to improve. We appreciate you continuing to show up and contribute while we do that work. Thank you for being part of the Critical Crew!
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