The Critical TRUTH about CRITICALSTART - Sales Operations Support Specialist CRITICALSTART Employee Review

5.0
Jan 16, 2023
Recommend
CEO approval
Business Outlook

Pros

THEY do what is right for "OUR" CUSTOMERS THEY do what is right for "OUR" EMPLOYEES THEY don't do things that SUCK, which is awesome!

Cons

Unlimited PTO, just joking :), Not a Con 100% Employer Paid Employee Medical & 50% of Family Medical, again not a con, not joking! #CRITICALCREW: WE are Intelligent, WE are Cultured, We are Diverse & Inclusive. Nope not a Con. Oh and WE throw amazing SKO's , President Club Trips, QBR's & Holiday Parties...also NOT a Con. :)

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CRITICALSTART Response
3y
Thank you for your review! We greatly appreciate all the hard work our Critical Crew does each and every day and we aim to make sure that our employees feel heard, valued, and appreciated! We are so glad to hear that you are happy with our benefits and culture, we are constantly looking for ways to improve our benefits and further strengthen our culture. Our ERGs are a great way for employees to interact and meet other Critical Crew team members with similar interests!

Explore other reviews about CRITICALSTART

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Create culture and work life balance.

Cons

A lot of changes need to adapt quickly.

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CRITICALSTART Response
1w
Thank you for sharing your experience! We're glad to hear the culture and work-life balance have been highlights for you, those are things we work hard to protect as we grow. We also hear you on the pace of change; navigating rapid evolution isn't always easy, and we appreciate your adaptability and resilience through it. Your feedback is a helpful reminder to keep supporting our teams through transitions as thoughtfully as possible.
4.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong management Good career growth opportunities

Cons

Lack of organization and documentation Unclear expectations internally and externally Department communication is very siloed

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CRITICALSTART Response
1w
Thank you for your loyalty and for sharing such candid feedback. We're glad to hear that strong management and career growth have been consistent positives in your experience. The concerns around organization, documentation, and cross-departmental communication are valid and ones we're working to improve. We appreciate you continuing to show up and contribute while we do that work. Thank you for being part of the Critical Crew!
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