Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CRITICALSTART

      Engaged Employer

      CRITICALSTART reviews

      Growing - Consistent and Constant - Customer Success CRITICALSTART Employee Review

      5.0
      Aug 2, 2023
      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office culture is moving in the right direction to accomodate a hybrid work environment. The talent is dedicated. They really want to build, deploy, and support cutting edge cyber security solutions. The leadership is focused on employees and reading the market from both a cyber security solution landscape as well as economic winds.

      Cons

      There is a ton of pressure to move quickly on building and expanding the service offerings. Communication is open, but because so much is a priority things start to become less of a priority department by department. Misses on some key hires have meant we are struggling to catch up momentum in a couple supporting areas.

      avatar
      CRITICALSTART Response
      2y
      Your review is greatly appreciated! Your feedback holds immense value, and we’re delighted to receive your insights. Our commitment to our employees is unwavering, and we are dedicated to remaining at the forefront of the industry while empowering our team members to the fullest. We are continuously working to strike a balance between growth and maintaining high standards of quality. Your suggestion to share department priorities on a quarterly basis is well taken, and we'll focus on improving communication in this regard. Thank you for your dedication and contributions. Your feedback is pivotal as we continue to evolve and excel together!

      Explore other reviews about CRITICALSTART

      5.0
      Jun 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Create culture and work life balance.

      Cons

      A lot of changes need to adapt quickly.

      avatar
      CRITICALSTART Response
      1w
      Thank you for sharing your experience! We're glad to hear the culture and work-life balance have been highlights for you, those are things we work hard to protect as we grow. We also hear you on the pace of change; navigating rapid evolution isn't always easy, and we appreciate your adaptability and resilience through it. Your feedback is a helpful reminder to keep supporting our teams through transitions as thoughtfully as possible.
      4.0
      Jun 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong management Good career growth opportunities

      Cons

      Lack of organization and documentation Unclear expectations internally and externally Department communication is very siloed

      avatar
      CRITICALSTART Response
      1w
      Thank you for your loyalty and for sharing such candid feedback. We're glad to hear that strong management and career growth have been consistent positives in your experience. The concerns around organization, documentation, and cross-departmental communication are valid and ones we're working to improve. We appreciate you continuing to show up and contribute while we do that work. Thank you for being part of the Critical Crew!
      See reviews by: Helpful|Rating|Date|All
      Related searches: CRITICALSTART jobs | CRITICALSTART salaries | CRITICALSTART benefits | CRITICALSTART interviews
      CRITICALSTART reviewsCRITICALSTART Customer Success reviewsCRITICALSTART review