In-Store samples distribution - Event Specialist CROSSMARK Employee Review

2.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Big company Efficient & professional HR department Organized online portal with schedule and all Better pay Vacations in Part time

Cons

Manager: No proper training what so ever. I joined with no prior experience in the field and was left alone to do everything on my own from the very first minute! At least some one should've spent 5-10 minutes with me in the beginning if not more. I did my best on my first day and even went out of my way to set up a fellow employee's booth in the same store (who had actually called the manager and gave up on the event already before I intervened). However, when manager arrived somewhere at the end of the day, the first word she used was to criticize! I was arranging samples on my booth when she saw me and said you are not reaching out to people! I mean c'mon you judged my day based on 1 look!! No appreciation for saving the day for fellow employee what so ever. She quickly left to stay with other employee in same store (who was experienced). We were running out of samples and instead of paying from her pocket, she urged me to use money from my pocket to pay on FIRST DAY! I mean you are attached with company for so long and at senior level, yet you chose not to use your own money and instead asked me twice! Which of course I didnt agree to. The company seems good but the manager was manipulative and extremely unorganized. She even manipulated me into cleaning booth for some one else. She told me its your booth, clean it thoroughly - once i completed, she was like its not yours, you still need to clean yours which is somewhere else! Be careful when dealing with manager.

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CROSSMARK Response
9y
Hi there. We always strive to improve as an organization. We see that you are marked as a former employee, however, we'd like to hear more specifics so that we can address the issues you've raised. Please send us an email outlining the situation to HRAnswerLine@CROSSMARK.com. Thank you!

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an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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