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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Worst company to ever work for - Service Agent CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Feb 6, 2026
      Service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They Pay for all your work equipment

      Cons

      Disorganized management structure and inconsistent leadership. Employee insurance benefits are surprisingly weak for an insurance company, with very limited coverage when issues arise. The culture prioritizes company interests over both employees and long-term customer relationships, which can result in loyal customers being treated as disposable. Only work here if you enjoy being over worked and unfairly paid for the amount of people you have to overlook for the sake of supporting a company that doesn’t care about you either.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      2mo
      Thank you for taking the time to share your experience. At CSAA Insurance Group, we take all feedback seriously and are truly sorry to hear that you left with these impressions. We are committed to maintaining a workplace that reflects our core values of integrity, inclusion, and respect. We recognize that every employee’s perspective is valid, and we appreciate you taking the time to share yours. Feedback like this helps us identify opportunities for growth and improvement. If you ever felt that serious concerns were not being addressed, we encourage you to reach out directly to our HR team so we can learn more. We truly value the contributions of our employees and are committed to fostering a workplace where people feel respected, supported, and heard. Thank you again for your feedback, which helps us continue to grow as an organization.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      3.0
      Jun 8, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, work/life balance

      Cons

      health benefits are not very competitive

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