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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      this place used to be the best--IT employee - IT CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Jun 28, 2017
      It
      Recommend
      CEO approval
      Business Outlook

      Pros

      located where many people can easily commute to flexible work hours (most of the time) good pay. some truly wonderful people

      Cons

      several years ago there was executive management change for IT. The new executive for IT believes he is the smartest guy in the room, if you disagree with him, you are wrong and he will tell you as much, shortly after that you may also no longer be employed here. Additional layers of management have been added these extra layers do not have the ability to give direction, lead, or even answer simple questions. We have spent 2 years thrashing with no direction, leadership, or even explanations of what should be done. The first level managers are slowly being ejected in favor or managers that were part of the executives old group of managers, and each of them so far is not able to do the job that the person who held there position previously was able to do. advice to anyone reading this, wait 2-3 years before looking here. management will change we have seen it 3-4 times over the last 10 years. I will write another update at that point.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      8y
      We are disappointed to hear that you feel this way. We welcome candor from all employees and encourage them to bring ideas to the table. We are excited about the future of IT at CSAA Insurance Group and the many ways IT will push our industry forward. If you are ever uncomfortable with something you have witnessed in the work environment, we encourage employees to reach out to their HR representative to share their concern.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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