employer cover photo
employer logo
employer logo

CSAA Insurance Group, a AAA Insurer

Engaged Employer

STEP UP TO THE PLATE...BEFORE IT'S TOO LATE - Insurance Generalist CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Feb 6, 2009
Recommend
CEO approval
Business Outlook

Pros

CSAA HAS A GOOD REPUTATION FOR IT'S CLAIMS DEPARTMENT AND ERS RELIABILITY, AND IF YOU ARE LUCKY ENOUGH TO FIND A SUITABLE "LATERAL" POSITION WITHIN THE FIRST 6 MONTHS TO 1 YEAR, YOU MIGHT BE ABLE TO FIND SOME MEASURE OF SUCESS BEFORE THE "BURN OUT" HITS. SUGGESTION: GO FOR A POSITION WHERE YOU ARE NOT DEALING WITH ANY CUSTOMERS!

Cons

FEEDBACK ON JOB PERFORMANCE SUBJECTIVE, A "THEY'RE OUT TO GET YOU" MENTALITY AND WORK ATMOSPHERE (ESPECIALLY "QUALITY ASSURANCE") THINKING OUTSIDE THE BOX IS IGNORED AND LOOKED DOWN UPON, EVEN THOUGH THEY PAY GOOD LIP SERVICE TO IT. MANY BUSINESS PRATICES STILL DONE LIKE IT'S THE 50'S OR 60'S. THEY HAVEN'T GROWN WITH THE TIMES OR THEIR ENVIRONMENT WHATSOEVER

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

See reviews by: Helpful|Rating|Date|All