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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      AAA Members First - Travel Agent CSAA Insurance Group, a AAA Insurer Employee Review

      3.0
      Feb 19, 2009
      Travel agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good caring people, many who are quite long tenured. Job security, although with today's economy that looks less and less likely. A pretty good brand name and 100 years in the business.

      Cons

      Stone Age circa 1990 computer systems. Newer programs that simply don't work. No accountability from senior leadership team, hopefully heads will start to roll. Outsourcing work to other states. Was amazed when I started work with the company how bureaucratic and old fashioned CSAA was compared to other AAA's back east.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Travel Agent reviewsCSAA Insurance Group, a AAA Insurer review