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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Bleh - Analyst CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Jun 14, 2018
Recommend
CEO approval
Business Outlook

Pros

They said write at least 5 words in this section. See Cons

Cons

VP was a narcissist. Plays favorites openly and will shut you down if you show any hints of being a threat. Endorsed professional certifications even if the staff clearly didn’t have the required experience. The company talks a lot about diversity but never lives up to it. Ineptitude and cluelessness is the norm. I’ve always been told I was just average even if I’ve saved their skins many times due to the high attrition rate of staff. Management thinks they are invincible and run their departments out of fear and intimidation. I wonder how they landed their jobs in the first place. Never ending reorgs and lay offs. Before HR responds to this post, let me clarify that I’ve written to them about this during my exit interview. I even furnished the CFO with a copy. Chirp chirp, heard nothing, so don’t respond with the typical “we don’t tolerate this kind of behavior...” spiel. For once, do something.

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CSAA Insurance Group, a AAA Insurer Response
8y
We are saddened to hear that you feel this way considering how much we value all employees. We work hard to ensure that there is no favoritism and that people are measured based on effort and results. We welcome your feedback even though we may disagree with some of the points you have made here.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
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CEO approval
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Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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