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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Great pay but it's not worth it - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Dec 17, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay that is it

      Cons

      Highly stressful environment, the benefits suck, even when you're being and exceeding company goals they will find something to complain about whether it's your appearance or what they refer to as your brand (never question anything even if it's morally wrong) they don't look into hr complaints and never research accusations just assume you're wrong and they're right, poor systems management be prepared to be on the phone with i.t. a lot. Oh and expect "leadership" to lead as theyonly delegate orders and don't attempt to actually developme long term careers. Lastly despite being a nearly 50k a year job they have s turn over rate similar to your average call center because of how the employees are treated

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      7y
      We are disappointed to hear that you feel this way about your experience with us. This description does not reflect who we are as a company. We are always looking for opportunities to improve and rest assured that this feedback is being shared. We take all reports seriously. We would be happy to connect to discuss your concerns, or you can utilize our anonymous Ethics Line to report your concern

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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