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CSAA Insurance Group, a AAA Insurer

Engaged Employer

old school thinking and yesterday's technology offer lots of challenges but many opportunities too - Marketing Director CSAA Insurance Group, a AAA Insurer Employee Review

3.0
Jun 13, 2009
Recommend
CEO approval
Business Outlook

Pros

-strong brand -customer/member focused -work life balance -decent bonuses -lots of opportunity to improve workflows and processes -encourages diversity -discount on insurance products

Cons

-lack of strong leadership at senior management level; poor team building skills -many managers manage by fear and intimidation; and unfortunately is tolerated by senior mgmt -nepotism is rampant throughout the company -skill and talent level of many employees esp senior level is weak -yesterday's technology available today; poor infrastructure -poor communication across and within departments -tendency to promote and encourage poor/bad employee behavior -too many employees are apathetic and feel a sense of entitlement to conduct business at a mediocre or sub par level; extreme lack of accountability across all levels -lack of product/service innovation

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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