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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Could use some help - Help Desk Specialist CSAA Insurance Group, a AAA Insurer Employee Review

3.0
Aug 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits, co-workers, supervisors, being "AAA", professional environment. It was great to work there, and great to say you worked for such a respected company.

Cons

lack of communication, poor upper management. You had to figure out a lot by trial and error, there was a huge lack of communication, the company had great employees basically up to upper management. From there on up there really seemed to be a lack of caring or concern about the employees

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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