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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Not a bad place to work - Help Desk Specialist CSAA Insurance Group, a AAA Insurer Employee Review

3.0
Aug 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefits and market level pay. My position had the possibility of overtime almost constantly. Some room for advancement. Good communication within company.

Cons

No loyalty to long term employees. I was expected to do the job of a supervisor, but not paid or given the title of supervisor, hence when I was laid off, I could not list supervisor experience on my resume.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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