employer cover photo
employer logo
employer logo

CSAA Insurance Group, a AAA Insurer

Engaged Employer

Racist Favoritism - Casualty Specialist CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no pros when you give your all to an organization and fully service the customer but the company rewards you with jealousy and unfair treatment.

Cons

Racism is real and unfortunately I had to endure it at this company. In my first position, everyone had all the same job duties, however all the African Americans were hourly while other nationalities enjoyed exempt status. When I inquired with HR as to why this was, I was ignored. Next, my performance was top tier, yet because my white manager and supervisor did not like me I was fired for exercising my Exempt Status by practicing a flexible work day just as every other representative would do. If you are not a yes man and try to express any issue that puts the organization in a negative light, they will get rid of you. My supervisor was incompetent and would often give me the wrong information, but when I asked to have a discussion with management about his supervisory inefficiencies, I was once again ignored. Keep in mind he is a white male. They inturn said I was insubordinate. I refuse to be censored for a paycheck.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, work/life balance

Cons

health benefits are not very competitive

See reviews by: Helpful|Rating|Date|All