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CSAA Insurance Group, a AAA Insurer

Engaged Employer

109 Year Old Identity Crisis - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

4.0
Nov 11, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Populated by tremendous, dedicated, driven people. People support one another and there is a growing sense that "teams work"--and that collaboration is critical to success. Good, clear strategy that allows everyone to see where they are going.

Cons

Unfortunately, people are only supportive of people within their division. Blame games spread from there. Much of the work force has an unfortunate sense of entitlement (is this a Bay Area thing?) that interferes with accountability and responsibility. This trait is observable at the highest management levels. Identity crisis is pervasive; AAA struggling with member services vs keeping productive lines of business. HR is obsessed with its ongoing reorg. IT distracted by internecine conflict.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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