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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Employees make the company, and CSAA is NOT investing in its employees - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Jun 24, 2008
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People who have become your friends. Dollar for dollar match of 401K up to 6%. Flex time depending on your manager. Relatively good amount of PTO with 3 weeks the 1st year, 4 weeks the second year, and 5 weeks beginning the 5th year. Good work/life balance,depending on your manager/department.

      Cons

      Bad managers who have no people skills continue to remain at CSAA while driving away good, hardworking, knowledgeable employees. There is no succession planning for employees to move up and get promotions. Medical benefits are expensive and is not keeping up with the annual merit increase. There is no accountability when it comes to going over budget or expensive projects not performing. The company does not believe in promoting from within, but would rather hire someone from the outside who usually do not have insurance experience. The company has created many useless positions with highly compensated executives that are considered "empty suits." The company's technology is so outdated, I don't know how CSAA will continue to keep up with the more "progressive" companies.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      3.0
      Jun 8, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, work/life balance

      Cons

      health benefits are not very competitive

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