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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Don't do it! - Insurance Agent CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Dec 4, 2009
Recommend
CEO approval
Business Outlook

Pros

None anymore. This company used to be great, but in their attempt to keep up with the times, they have completely screwed over the branch level employees. We are looked at like old luggage. They want to convert to a call center business model and completely do away with the personal service culture that once made this company stand out.

Cons

Simply, they just don't care anymore about providing for branch office staff in a way that makes it possible to ever meet quotas or make a decent living. They change the employment contract yearly always for the worse. It is like a sand castle slowly breaking apart with each in coming wave.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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