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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA (AAA) is a great place to work to really make a difference! - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

4.0
Jan 4, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at AAA provides me the opportunity to truly make a difference in our members lives. AAA is not for profit, so actions and decisions are genuinely focused around the impact to our members and "doing the right thing." Additionally, we have worked hard to create a diverse, inclusive environment predicated on the idea of mutual respect and grounded in our core values.

Cons

Like any organization, we have our challenges. I have personally been frustrated by some of the "red tape" that I guess comes with being a hundred-year old organization, and feel we could get much better in our messaging from our senior leaders to our core employees.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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