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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Stop running in circles solving the same problems over and over again! - Consultant II CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Jun 30, 2008
      Consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      AAA is a great brand and provides services that have impact on people's lives. It's something to be proud of.

      Cons

      Senior management avoids accountability, resulting in slow decision making and frequent changes in strategy and projects. Middle management is not heard at senior levels; senior management often gets in the way of decisions that should be delegated down. Culturally, there is constant pull and tug between insurance and membership side of business. Without a strong profit driven mindset, the company is constantly wavering on decisions and investments. Employees get caught in the windshifts and can be blindsided by what should be obvious decisions around outsourcing and relocation.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      3.0
      Jun 8, 2026
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, work/life balance

      Cons

      health benefits are not very competitive

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Consultant II reviewsCSAA Insurance Group, a AAA Insurer review