Pros
- Good pay - Onsite cafeteria - OK benefits - Nice building and parking garage(it's pretty bad when the GARAGE is one of the only pros) - I have to believe some departments have decent leadership (every so often I actually see people smiling)
Cons
- Antiquated systems -- they are in the DARK AGES; nothing worth learning here - kiss of death for resume - Business makes countless errors (some BIG errors) that negatively impact customers...rests on the AAA brand to mask the poor service; I'm stunned anyone would want CSAA as their insurer given the endless mistakes - Business isn't stand-alone, it totally relies on AAA Clubs - this broken system won't sustain the company; competitors have a HUGE advantage over CSAA - Awful culture in key departments; it's like high school, with lots of cliques and people who have worked together for years, and new people are not welcome; backstabbing is a COMMON occurrence and you have to watch your back all the time - No support from management -- they don't want to innovate, they only reward old-school thinking; aren't skilled as PEOPLE managers and can't be trusted; too many sacred cows who plan to die there - Employee morale is HORRIBLE and turnover is increasing now that the economy is better; everyone I know is looking and can't wait to get out and write negative GlassDoor reviews; I couldn't wait until I found another role to write this and warn people -- candidates deserve to know how bad it is here!! Contractors and full-time candidates should BEWARE and AVOID THIS COMPANY!!